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Screen Settings and Info

Configure your screen's display properties, add notes, and manage tags.

Accessing Screen Settings​

  1. Navigate to Screens in the left sidebar
  2. Open your screen
  3. Click the Settings & Info tab

Settings & Info Overview​

The tab uses a two-column layout:

  • Left column:
    • Settings & Info panel — Orientation, Flip orientation, Media volume, Bottom commands, and Second screen
    • Scaling mode panel — how content is scaled, with a live preview
  • Right column:
    • Tags panel — add and manage the screen's tags
    • Notes panel — internal notes and documentation

Settings & Info tab

Screen Orientation​

Control how content is displayed on the screen.

Options​

Portrait​

  • Vertical display orientation
  • 9:16 aspect ratio (typical)
  • Best for:
    • Narrow displays
    • Entrance signage
    • Directory boards
    • Vertical menu boards

Landscape​

  • Horizontal display orientation
  • 16:9 aspect ratio (typical)
  • Best for:
    • Wide displays
    • Standard TVs
    • Conference room displays
    • Most digital signage

Setting Orientation​

  1. Click the PORTRAIT or LANDSCAPE button
  2. The selection is highlighted
  3. Content adjusts to the selected orientation
  4. Click Save changes

Note: Orientation affects how content is displayed. Ensure your content is designed for the selected orientation.

Flip Orientation​

The Flip orientation toggle rotates the content 180° for the selected orientation.

  • Toggle directly below Orientation
  • Off (default): content displays normally
  • On: content is rotated 180° — the Scaling mode preview updates to show this (e.g. "Landscape · Flipped")

Use this when the physical display or player is mounted upside down (for example, a ceiling-mounted or inverted screen).

Media Volume​

Control the audio volume for video content and apps that play sound.

Volume Slider​

  • Range: 0 to 100
  • Slider control: Drag to adjust
  • Numeric display: Shows current volume percentage
  • Speaker icon: Visual indicator

Volume Settings​

  • 0: Muted (no sound)
  • 50: Medium volume
  • 100: Maximum volume

Best Practices​

  • Public spaces: Lower volumes (20-40) to avoid disturbance
  • Retail: Moderate volumes (40-60) for background ambiance
  • Presentations: Higher volumes (60-80) for clarity
  • Quiet zones: Muted or very low (0-20)

Bottom Commands​

Control the visibility of on-screen player controls.

Opacity Setting​

Set the transparency of bottom commands that appear on the screen player.

  • Slider control: Adjust from 0 to 100
  • 0: Completely transparent (hidden)
  • 100: Fully opaque (visible)

Description​

"Set the opacity of the bottom commands on the screen player"

This controls overlays or player controls that may appear on the display, such as:

  • Playback controls
  • Status indicators
  • System notifications

Typical Settings​

  • 0 (recommended): Hides all controls for clean display
  • 50: Semi-transparent controls
  • 100: Fully visible controls (useful for troubleshooting)

Second Screen​

Configure secondary screen functionality if supported.

Setting​

  • Dropdown menu: Select second screen configuration
  • Default: "Disabled"

Description​

"Is second screen application available for this screen"

Use Cases​

If your setup supports a second screen:

  • Extended displays
  • Dual-screen setups
  • Companion content
  • Multi-monitor configurations

Status​

  • Disabled: No second screen (default)
  • Other options may appear if second screen functionality is available

Scaling Mode​

The Scaling mode panel controls how content is fitted to the screen. Under "How the content should be scaled", choose one of three options. A Preview on the right shows the result for the current orientation (and reflects Flip orientation, e.g. "Landscape · Flipped").

Aspect ratio​

  • Image covers the entire area, maintaining aspect ratio
  • May crop parts of the image
  • Good default when you want the content to fill the screen without distortion

Full screen​

  • Image is stretched to fill the entire area
  • May distort the image
  • Use when filling the screen edge-to-edge matters more than proportions

No scaling​

  • Image fits within the area, maintaining aspect ratio
  • May show empty space (letterboxing/pillarboxing)
  • Use when you must show the whole image without cropping or stretching

Setting the Scaling Mode​

  1. Click the Aspect ratio, Full screen, or No scaling card
  2. The selected card is highlighted and the Preview updates
  3. Click Save changes

Tags​

Organize and categorize your screen with tags.

Add a Tag to the Screen​

  1. Look for the "Add a tag to the screen" section
  2. View current tags shown as chips (e.g. HQ, OFFICE)
  3. Click the search/input field: "Search for a tag"
  4. Type to search existing tags or create new ones
  5. Select tag(s) to apply

Managing Tags​

  • Add multiple tags: Screens can have multiple tags
  • Remove tags: Click X on tag to remove it
  • Create new tags: Type new tag name and create it
  • Search tags: Use search to find existing tags

Tag Organization​

Use tags to categorize by:

  • Location: "Lobby", "Floor-2", "Building-A"
  • Department: "Sales", "HR", "Marketing"
  • Function: "Menu-Board", "Directory", "Announcements"
  • Region: "EMEA", "APAC", "North-America"
  • Status: "Active", "Maintenance", "Seasonal"

Notes​

Add internal notes and documentation for the screen.

Notes Field​

Located on the left side of the Settings & Info tab:

  • Large text area: "Write notes here..."
  • Free-form text: Add any relevant information
  • Private: Notes are internal only, not displayed on screen
  • No formatting: Plain text notes

What to Include in Notes​

Document useful information such as:

Technical Details​

  • Display model and serial number
  • Player device specifications
  • Network configuration
  • Installation date
  • Hardware notes

Location Details​

  • Exact physical location
  • Mounting information
  • Access instructions
  • Contact person for location

Content Information​

  • Content purpose
  • Target audience
  • Update schedule
  • Content approval process

Maintenance​

  • Last maintenance date
  • Known issues
  • Scheduled updates
  • Support history

Example Note​

Screen: Main Lobby Display
Location: Building A, 1st Floor Reception
Display: Samsung 55" Commercial Display
Player: Windows PC (Dell OptiPlex)
Installation: Jan 15, 2024
Content: Company announcements and welcome messages
Maintained by: IT Department
Notes: Display requires restart on first Monday of each month
Contact: facilities@company.com for physical access

Saving Changes​

After configuring settings:

  1. Make your desired changes
  2. Click the "Save changes" button (bottom-right)
  3. Changes are applied to the screen
  4. Paired players update automatically

Settings Summary​

Quick reference of all settings:

SettingPurposeOptions
Screen orientationDisplay layoutPortrait / Landscape
Flip orientationRotate content 180°Toggle (default: off)
Media volumeAudio level0-100 (slider)
Bottom commandsControl opacity0-100 (slider)
Second screenMulti-display setupDropdown (default: Disabled)
Scaling modeHow content is fittedAspect ratio / Full screen / No scaling
TagsOrganizationMultiple tags
NotesDocumentationFree text

Best Practices​

Configuration Tips​

  1. Set orientation first: Match your physical display
  2. Use Flip orientation for inverted mounts: Turn it on for ceiling-mounted or upside-down displays
  3. Pick a scaling mode for your content: Aspect ratio for most cases, Full screen to fill edge-to-edge, No scaling to avoid cropping
  4. Test volume levels: Check in actual environment
  5. Hide bottom commands: Use 0 opacity for clean display
  6. Tag consistently: Use standardized tag system
  7. Document everything: Keep detailed notes
  8. Save regularly: Don't lose your changes

Documentation​

  • Keep notes up to date
  • Document all changes
  • Include contact information
  • Note any issues or quirks
  • Record maintenance schedules

Tags Strategy​

  • Create a tag taxonomy
  • Use consistent naming
  • Avoid too many tags per screen
  • Review and clean up unused tags
  • Share tag system with team

Troubleshooting​

Settings Not Saving​

  • Check for error messages
  • Ensure you clicked "Save changes"
  • Verify you have permissions
  • Try refreshing and re-applying
  • Contact support if persists

Volume Not Working​

  • Ensure media has audio
  • Check physical display volume
  • Verify player audio settings
  • Test with different content
  • Check player device audio output

Tags Not Appearing​

  • Refresh the screen list
  • Check tag filters
  • Verify tags were saved
  • Search for the tag specifically
  • Recreate tag if necessary

Next Steps​